Refund policy

Returns & Refunds

We promise our products behave… but if yours decides not to 😅, we’ve got you covered.

Because of the nature of our product, we don’t accept returns once an item has been opened or used.

However, if your order arrives damaged or defective, we’ll make it right.

What to do:
- Contact us within 7 days of receiving your order  
- Send us a clear photo of the issue  
- Reach us via WhatsApp or email

What happens next:
- We’ll review your request as quickly as possible  
- If approved, we’ll either send you a replacement or issue a refund

We’re here to make sure you’re happy — always 🤍