Privacy policy

# Privacy Policy

Last updated: April 2026

At Fix it, your privacy matters to us.  
We only collect the information we need to process your order, deliver it to you, and give you the best shopping experience possible.

## What We Collect
When you place an order or contact us, we may collect:

- Your name
- Your phone number
- Your email address
- Your shipping / delivery address
- Your payment details (processed securely through Shopify or trusted payment providers)

## Why We Collect It
We use your information to:

- Process and confirm your order
- Deliver your package
- Contact you about your order if needed
- Send tracking or shipping updates
- Improve your experience on our website

## Payment Security
Your payment information is handled securely through Shopify and trusted payment providers.  
We do not store or have access to your full card details.

## Cookies
Our website may use cookies and similar technologies to:

- Keep your shopping cart working properly
- Improve website performance
- Understand how visitors use our site
- Make your browsing experience smoother

By using our website, you agree to the use of cookies.

## Who We Share Your Information With
We only share your information when necessary to run our store, such as with:

- Shopify (our website platform)
- Shipping / delivery partners
- Payment providers
- Analytics or marketing tools used to improve our store

We do not sell your personal information.

## Your Rights
You may contact us at any time if you would like to:

- Access your personal information
- Correct your information
- Request deletion of your information
- Ask a question about your privacy

## Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our store, services, or legal requirements.  
Any updates will be posted on this page.